Welcome to the third edition of Inspiring Great Retail, Spring 2016. In this edition we applaud retailers that are making great use of customer communications and building loyal customers in the process.

We share a showcase of brands that we feel are producing creative, considered and inspiring communications. Along with our own thoughts and observations, we've gathered opinion from respected industry bodies and from the brands featured. We've also included some juicy stats to demonstrate the importance of these communications.

To view your copy, simply fill out your details below and the report will be unlocked. Enjoy!

Great communication reference links

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Have Your Say

If you’ve been blown away by a recent retail experience or you've enhanced your brand's shopping experience then please let us know. In future reports we’ll cover everything from web speed to fulfillment so no matter what your experience, we’d love you to hear from you.