By now you should have received your copy of brands that inspire great retail. This is our Autumn/Winter report on the innovation we’re seeing within the retail industry, with opinion from respected industry publications and retailers themselves.  

If you've not received a copy then you can download yours here. Or if you would rather receive a printed copy, let us know your address and we'll pop one in the post.  

We know that many areas of retail divide opinion, for example some see tweet-enabled fitting rooms as the future and others feel it’s a passing fad. Opinion will continue to be divided and as the retail landscape develops at a rate of knots there’s not often enough time for reflection and debate. So, we’ve teamed up James Gurd @JamesGurd  and Dan Barker @danbarker, founders of the extremely popular twitter debate #EcomChat for a one-off debate around our report.


Monday 24th August, 1pm follow #EcomChat on Twitter to join the debate or simply check out the views shared.

Using our report as a starting point, we’ll look at all things multi-channel. Three specific questions will be posted on the EcomChat website on the morning of the debate; this helps keep things focused. Areas that will undoubtedly be covered in the live Twitter debate include: What are the customer's multi-channel expectations? Do we agree that the brands in our report are getting it right? What other retailers can we learn from and why? What is the future of multi-channel and what do retailers feel are the main obstacles to success? 

The EcomChat debates are open to anyone and all opinions are valid. In the words of James and Dan "anyone can reply, chip in, shout up if they agree/disagree, etc, it’s totally informal." 

We look forward to hearing your thoughts in the debate, just remember to put #EcomChat in your reply to make sure it gets included.