In March's edition of 'Browse' we shared news that our talented UX Director, Chris Jones is jetsetting across Europe to deliver a number of talks at established ecommerce conferences.The first of these conferences has now taken place at the Hilton Park Hotel in Cyprus. Chris delivered a talk for over 200 ecommerce professionals, all looking to perfect their ecommerce offering.
In his talk, Chris encouraged his audience to consider how well their ecommerce website caters for their customer's unique needs and how it fits in with other sales channels. The audience left with an understanding of the impact that a carefully considered customer journey can have on sales, as well as tangible tips and steps to help them map out bespoke journeys for their customers.
Following the event, Chris said, "It was a real privilege to be asked to speak at this ecommerce conference in Cyprus, amongst a bunch of truly smart, ambitious people who are looking to drive their brand's ecommerce. I hope I left the audience with some practical advice and inspiration on how to study and improve their customer journeys and link up their channels".
Chris's talk gained rave reviews, so we thought it's only fair to spread the love!