Our regular look at Salesforce Commerce Cloud this week gives you a brief overview of Trailhead, Salesforce's learning platform.

What is it?

Trailhead is Salesforce's online learning platform that has been gradually ramping up in terms of content for a couple of years. It covers the whole Salesforce universe including Commerce Cloud. Increasingly, all education is moving into Trailhead, even some of the previous Demandware training content that was delivered by a different elearning platform.

Why do I care?

The content on Trailhead isn't just technical or for developers. Indeed the great majority is to enable business users to use the Salesforce tools more effectively and learn what's happened in the latest releases and so on.

If you have new team members join and you want them to start to get up to speed on the basics of Commerce Cloud before moving on to specialist modules for merchandising, then Trailhead is the place to do that. New content is regularly added as they round out the education and depth available across all the clouds

What do I need to know?

You need to have a Salesforce, LinkedIn or Google account to sign up. Just click sign up on the Trailhead home page to get started. Once you have an account, you can start exploring the modules and trials (a series of modules stitched together on a theme) and start earning points and badges. Here's a few of my favourites:

Build your ecommerce site with Commerce Cloud Digital (more for merchandisers / basics):

https://trailhead.salesforce.com/en/trails/build-ecommerce-site-with-cc-digital

Commerce Cloud Digital for Developers (as it sounds, but for slightly more technical people who are not developers and who will benefit, as it explains the architecture, instances, replication, etc):

https://trailhead.salesforce.com/en/trails/develop-for-commerce-cloud


If you want to know more you can email me and I will be happy to answer your questions without any need to worry about getting sold to or chased: just here to help.


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