We’re delighted to announce that we’re working with leading school supplies retailer, TTS Group, on the optimisation of their extensive website which is on Salesforce Commerce Cloud.
This award-winning business offers online access to a vast range of educational resources to primary and secondary schools along with early years settings across the UK. TTS Group’s reach also extends internationally with International Schools in the Middle and Far East also sourcing their supplies from TTS.
Their focus is on helping teachers to teach and children to learn, by developing engaging, inspiring and award-winning products – and they’ve been doing this for over 30 years.
Blueleaf will be helping to ensure they make the most of the vast array of tools and techniques available on the Salesforce Commerce Cloud platform to drive their online sales forward. Areas of focus will include UX and bringing out the TTS brand, conversion rate optimisation as well as new functionality to specifically benefit their customer base of schools and nurseries.
As part of this we’ll be deeply analysing the user experience and different customer journeys across the website, then applying our specialist knowledge to make it even easier for their customers to find what they’re looking for.
TTS Group recently won Supplier of the Year at the Educational Resources Awards 2016 and they have a 95% customer satisfaction rating for their products on Feefo, based on over 15,000 genuine product reviews. So our job is to make their happy customers’ lives even easier. We can’t wait to get an A*
Andrea Harrison, Head of Business and System Improvements, TTS Group said:
“We were looking for an ecommerce partner to really work with us, feel part of the TTS team, in a partnership to help drive the website forwards. It isn't enough just to have a development resource, we needed someone to understand us and our customers too.”
Rob Smith, CTO at Blueleaf added:
“It's always a pleasure to work with a business that are very customer focused and are continually looking at ways to serve their particular market better. It's a great challenge to balance normal B2C best practice with what's right for the education sector.”