The Power of Free Shipping

The Power of Free Shipping

In this current economic climate, exceptional customer service is winning customers and improving customer retention. Providing excellent service however, like free shipping, for example, increases costs and the challenge is to find ways to please the customer without destroying the … Continue reading

The High Sheriff's Award for Enterprise

We’re rather chuffed to be up for yet another award. This time it’s the High Sheriff’s Award for Enterprise, which was introduced in 2006 to recognise outstanding achievement by enterprises in Cheshire, Halton and Warrington. When we heard we’d been … Continue reading